(Click on the + sign to see more detail about each step)
How to order your Mat Murray saddle:
1. Contact Mat on 0407722089.
You can also contact us Facebook or our Contact Us page and we can answer any questions, but we’ll always want to talk to you before building your saddle to ensure that it’s right for you and suits your specifications (style, colour, rigging, fittings etc). If you are unsure of any of the features, are switching disciplines or are new to riding it also gives Mat an opportunity to chat to you about your options. Having grown up around horses he has spent many years riding for work and fun and, with over 25 years experience building saddles, he has a wealth of knowledge to talk through any issues with you.
2. We will email you a no-obligation quote.
Your no-obligation quote will include all of the specifics for your saddle and our Terms & Conditions so there are no hidden costs. If you wish to proceed with your order, we require a non-refundable $1500 deposit.
3. Pay your non-refundable $1500 deposit and we will order your tree.
There are a limited number of skilled craftspeople in Australia who can build the trees that are up to the safety and fit we require to build our saddles. Our tree makers generally take 8 weeks to get us a SQH tree and 10 weeks for a FQH. Custom-made trees may take longer.
5. We will contact you when we are building your saddle.
Once we have your tree in our workshop we are able to provide you with updates on the progress of your saddle and it will generally take one to two weeks to build.
6. Balance of payment is due when your saddle is complete.
We will send through some photos of your saddle and the invoice for the balance of payment when your saddle is complete. You can pay via direct money transfer to the account shown on the invoice, via EFTPOS in store or by card over the phone.
7. You receive your Mat Murray saddle!
You can pick your saddle up from our workshop at Unit 3, 24 Houtman St, East Wagga Wagga between 9am-5pm Monday to Friday or on the weekend by appointment. We can also post your saddle Australia-wide via regular Australia Post with signature on delivery for a standard fee of $75.
Some handy tips for looking after your saddle can be found here.
Thank you for supporting Australian, handmade products!
BUY NOW SADDLES
We will often have some shelf stock of our Australian traditional stock and fender saddles available in our most popular sizes and styles. To see what we have available, follow us on Facebook, Contact Us via email or call our workshop on 0407722089.
- Delivery time – Posted within 3 working days of notification of payment
- Delivery method – Regular Australia Post with signature on delivery
- Delivery cost – $75 Australia-wide
***IMPORTANT NOTICE: Once we have the materials we need to build your saddle in our workshop we are able to provide you with updates on the progress of your saddle and it will generally take one to two weeks to build. However, there are a limited number of skilled craftspeople in Australia who can build the trees that are up to the safety and fit we require to build our saddles. Due to the difficulty they are having sourcing materials and the inconsistencies in the time for postal deliveries during COVID we can not guarantee the time it takes for the tree makers to build your tree and get it to us so this may affect some of the delivery times.***